Last updated on 05 May 2025
Terms of Conditions
1. Welcome
These Terms of Use (“Terms”) govern your use of the services provided by LoadConnect Inc. (“LoadConnect,” “we,” or “us”), including our website, public directory, and factoring score reports (together, the “Service”).
By accessing or using the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
2. What LoadConnect Provides
| Product | What You Get | Source |
|---|
| Public Directory | FMCSA-based profiles of trucking, brokerage, shipper, and other trucking-related companies: safety ratings, inspections, insurance, CSA scores, contact info, equipment details, etc. | Public FMCSA and SMS feeds |
| Factoring Score Report | Credit-related factoring risk score and percentile for selected brokers or carriers, delivered via email upon request | Provided by a trusted finance partner |
Note: We are not affiliated with FMCSA or any government agency. We present publicly available data, but LoadConnect is a private company and does not claim official authority.
3. Factoring Scores & Email Delivery
- Factoring Scores are never displayed publicly.
- You must accept these Terms and our Privacy Policy before requesting a report. After your request, we send the report to your email.
- The scores are provided by a trusted finance partner, based on their internal data and methodology. They are informational only and should not be used as the sole basis for making credit or business decisions.
- You may not share, repost, or resell factoring scores without explicit permission from LoadConnect or our data provider.
4. Third-Party Links & Data Sharing
Some links or buttons on LoadConnect may lead to third-party websites or services. If you choose to engage (e.g., by clicking a CTA), we may share your contact details (name, email, phone) with that provider so they can follow up. This is completely optional — you’re always in control and can choose not to engage.
Please note: once you leave LoadConnect, the third party’s terms and privacy policy apply. We are not responsible for their content or data practices.
5. Data Accuracy & Timeliness
- Information from FMCSA and SMS may be delayed by 24 hours or more due to syncing delays.
- While we aim to keep information up to date, we do not guarantee completeness, accuracy, or real-time data.
- It is your responsibility to independently verify any information before making business decisions (e.g., booking loads, hiring, underwriting, or extending credit).
6. Reviews, User Content, and Submissions
- If you post reviews, comments, or suggestions on LoadConnect, you retain ownership of that content but grant us a worldwide, royalty-free license to use, display, and modify it as needed.
- You are solely responsible for your submissions. You may not post false, defamatory, misleading, or illegal content.
- LoadConnect reserves the right to remove content at its discretion, including reviews that violate these Terms.
7. Acceptable Use Policy
By using the Service, you agree not to:
- Scrape, export, or download large portions of data
- Use bots or automated tools to access the platform without permission
- Impersonate another person or business
- Use the Service to promote illegal activity or fraud
- Rely solely on our data for compliance, underwriting, hiring, or regulatory decisions
8. Ownership & License
- All trademarks, service marks, branding, and content on the Service are owned by LoadConnect or our licensors.
- You are granted a limited, non-exclusive, revocable license to use public data displayed through the Service for internal business use only.
- You may not resell or redistribute LoadConnect’s platform content without written permission.
9. Uptime, Service Availability & Modifications
- We do not guarantee uninterrupted access to the Service. Features may change, be paused, or be discontinued at any time.
- We reserve the right to update or change these Terms. The most recent version will always be posted on our site.
10. Disclaimers
The Service is provided “as is” and “as available.” LoadConnect, its officers, employees, affiliates, and data providers make no warranties, express or implied, including:
- That the Service will be error-free or continuously available
- That the data is complete, current, or reliable
- That third-party information (e.g., factoring scores) is suitable for your needs
11. Limitation of Liability
To the maximum extent allowed by law:
- LoadConnect and its affiliates are not responsible for any indirect, incidental, special, or consequential damages.
- Some features in LoadConnect may introduce you to third-party services (such as factoring, insurance, equipment, or others). These services are offered independently and are not controlled by LoadConnect.
- We do not make any guarantees or promises about the quality, availability, or outcomes of services provided by third parties.
- Any use of third-party services is your choice, and LoadConnect is not liable for their actions, services, or terms.
12. Indemnification
You agree to defend and indemnify LoadConnect (and its officers, employees, partners, and data providers) against any third-party claim arising from your use of the Service or violation of these Terms.
For California residents: you waive California Civil Code §1542 (“unknown claims” release). Users in other jurisdictions waive similar laws.
13. Global Use & Legal Compliance
LoadConnect is available to users around the world. However:
- You agree to comply with all applicable laws of the United States, including export controls, trade sanctions, and related regulations, regardless of where you are located.
- You may not access or use the Service if doing so violates any applicable export control laws or sanctions imposed by the United States or your local government.
- LoadConnect makes no guarantee that the Service or its content is appropriate or available for use in any specific jurisdiction.
14. Termination
We may suspend or terminate your access if you violate these Terms or act unlawfully. You may stop using the Service at any time. Sections that should survive (e.g., disclaimers, indemnity) will continue after your access ends.
15. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. All disputes must be resolved in the state or federal courts located in Delaware, USA.
If you access the Service from outside the United States, you agree that U.S. laws (specifically those of the State of Delaware) govern these Terms. LoadConnect makes no representations that the Service is subject to or complies with laws outside the U.S.
LoadConnect Inc.
8 The Green, Ste R
Dover, DE 19901
Email: [email protected]
Thank you for using LoadConnect. We work to protect our users, respect your data, and deliver transparency through reliable public and partner-sourced insights.
