Frequently asked questions

All information you need to know

  • How do I install LoadConnect?

    Installing LoadConnect is simple. Just go to the Chrome Web Store, search for LoadConnect, click 'Add extension', sign in with your Gmail account, and give permission. Then you can start sending email with one click.

  • Is it safe to use my Gmail or Outlook account with LoadConnect?

    Yes, it is safe. LoadConnect uses industry-standard security protocols to ensure that your data is protected. We do not store your Gmail password, and we only access the minimum information required to deliver services, following strict data privacy regulations.

  • What happens if I run out of free emails?

    LoadConnect provides a limited number of free emails for basic accounts. If you run out, you can either upgrade to a paid plan to get unlimited email credits or purchase additional email credits in the billing section of your account.

  • How much does LoadConnect cost?

    LoadConnect offers a subscription-based pricing model. The standard plan is $18 per month, with optional add-ons available for additional features like unlimited emails and priority support.

  • How can I get support if I run into issues?

    Our support team is available Monday to Friday, from 9 AM to 5 PM EST. You can contact us via the support chat on our website or by email at [email protected]. We also have a help center with detailed guides and troubleshooting tips.